Return Merchandise Authorization (RMA)

  1. E-mail sales@americancng.com or Call 855-264-8265 to receive an RMA specific code.
  2. Fill out this form
  3. Once completed, print the RMA form with the link provided. RMA PDF Form Version (Print and Send)
  4. Attach a copy of the printed RMA form to the inside AND outside of the package or pallet.
  5. We must receive the returned package within two weeks of issuing you an RMA number.

Note: A return authorization is required. Packages returned to us without the Return Authorization Form enclosed will be returned to you. We appreciate your help. Thank you.  American CNG Hereby Authorizes Customer to return said product(s). Products Shall be shipped to: 392 N Main Street Centerville, UT 84014

 All shipping costs will be prepaid buy Customer. Customer understands that all products need to be securely packaged/palletized in order to protect the items during shipping. Any additional damage due to poor packaging will be deducted from customers exchange/refund price.

 *IT IS ADVISED THAT YOU TAKE PHOTOGRAPHS OF ALL RETURNED PRODUCTS BEFORE SHIPPING THEM. THIS WILL HELP PROTECT YOU IF THE FREIGHT COMPANY DAMAGES THE PRODUCTS IN TRANSIT.*