Note: A return authorization is required. Packages returned to us without prior approval will be ridiculed publicly on the wall of shame. Please obtain approval by calling 855-CNG-TANK or emailing sales@americancng.com
Please ship all returns to the following address:
American CNG, LLC
1604 W Hill Field Rd. Ste 100
Layton, UT 84041
All shipping costs will be prepaid by the Customer. Customer understands that all products need to be securely packaged/palletized in order to protect the items during shipping. Any additional damage due to poor packaging - but not due to mishandling by the shipping company - will be deducted from the customers exchange/refund value.
*IT IS ADVISED THAT YOU TAKE PHOTOGRAPHS OF ALL RETURNED PRODUCTS BEFORE SHIPPING THEM. THIS WILL HELP PROTECT YOU IF THE FREIGHT COMPANY DAMAGES THE PRODUCTS IN TRANSIT.*