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THIS POLICY HAS NOT BEEN ADJUSTED YET --

Shipping and Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please fill in the contact us form or call us at (123) 123-1234 to request a refund and we will assign you a tracking #.

2. Mail your returned item to:
YourStore Name
Returns Department Tracking #
123 Your Store Road
Store City, Store State Store Zip Code

3. In the package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned if they are opened. These include ……………..

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If merchandise is in like new condition, you may exchange your merchandise for a different size or color if applicable. You will not be subject to a restocking fee in this case, but you will be responsible to pay return shipping.

Payment Policy

 

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order


Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

YourStore Name
Returns Department Tracking #
123 Your Store Road
Store City, Store State Store Zip Code

Shipping Policy Turnaround

All orders are shipped within 24-72 hours of being placed Monday - Friday 8am - 5pm. We our not responsible to delays due to weather, backordered merchandise or other items that fall outside of regular shipping policies.

Carriers

We may use any of following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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